General Terms & Conditions – Digital Shop

  1. Introduction:

    These General Terms and Conditions define the legal relationship between the user (referred to as “you”) and Digital Shop (referred to as “the company” or “we”) when using our electronic platform (website or mobile app) to purchase Samsung electronic products within the Arab Republic of Egypt.

    By accessing or using any of Digital Shop’s services, you acknowledge that you have read, understood, and fully agreed to be bound by these Terms and Conditions.

    1. Website Use:
    • You are permitted to use the website only if you are 18 years of age or older, or if you have permission from your legal guardian.
    • You agree to use the website for lawful and legitimate purposes only.
    • Digital Shop reserves the right to suspend or terminate your access to the website if you breach these terms or any applicable laws.
    1. Account Creation:
    • You may be required to create a personal account in order to place orders or access certain services.
    • You are solely responsible for maintaining the confidentiality of your account credentials.
    • Digital Shop reserves the right to suspend or delete any account found to be involved in illegal or suspicious activities or in violation of the terms.
    1. Products and Pricing:
    • We strive to provide accurate and up-to-date information on all products. However, we do not guarantee the content to be error-free.
    • Prices and offers are subject to change without prior notice in accordance with our pricing policy or stock availability.
    • Final pricing is calculated based on active promotions, shipping information, and delivery location.
    1. Orders and Payment:
    • By completing a purchase order, you confirm your acceptance to pay the full amount due for the product.
    • We accept multiple payment methods (credit/debit cards, cash on delivery, bank transfer).
    • Digital Shop reserves the right to reject or cancel any order at its discretion. If payment has been made, the amount will be refunded accordingly.
    1. Shipping and Delivery:
    • Orders are delivered within Egypt according to a schedule based on customer location and product availability.
    • The company is not liable for any delays caused by events beyond its control, including force majeure or emergency situations.
    1. Warranty Policy:
    • All products are covered by the official warranty of the manufacturer, according to the terms outlined in the warranty guide.
    • The warranty does not cover damages caused by misuse or incorrect installation.
    1. Intellectual Property Rights:
    • All content and materials displayed on the website (texts, images, logos, designs) are owned by Digital Shop or its suppliers and are protected by intellectual property laws.
    • No part of the website may be copied, distributed, or modified without prior written consent from the company.
    1. Governing Law:
    • These terms are governed by and construed in accordance with Egyptian law.
    • Any disputes arising from the use of the website or services shall be referred to the competent Egyptian courts.