Shipping & Delivery Policy – Digital Shop

  1. Delivery Coverage:

We deliver to all governorates within the Arab Republic of Egypt through our trusted shipping partners.

  1. Delivery Timeframe:
  • Orders are typically delivered within 2 to 7 business daysfrom the date of order confirmation, depending on the customer’s location and product availability.
  • Delivery times may vary during official holidays or due to unforeseen circumstances.
  1. Shipping Fees:
  • Shipping fees vary based on the delivery address, order size/weight, and any applicable promotional offers.
  • The shipping cost is clearly displayed at checkout before payment is completed.
  1. Order Tracking:
  • Once your order has been shipped, you will receive an SMS or email with a tracking number to monitor the status of your delivery.
  1. Delivery Conditions:
  • Customers are advised to inspect the package and product condition before signing the delivery receipt.
  • If there is any visible damage or issue with the package, please refuse to accept the delivery and contact our customer service immediately.
  1. Failed Deliveries:
  • If the customer is unavailable at the provided address or fails to respond to delivery attempts, we will reschedule the delivery.
  • After multiple failed attempts, Digital Shop reserves the right to cancel the order, deducting any applicable shipping fees.
  1. In-Store Pickup (if available):
  • Customers may choose to collect their order from one of Digital Shop’s physical branches, if this option is selected during checkout.